The use of this website is governed by the policies, terms and conditions set forth below. Please read them carefully. Either by your use of this website, or placing an order indicates your acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Parkside Restaurant. Parkside Restaurant reserves the right to make changes to this website and these terms and conditions at any time.

Privacy Statement

All information gathered as a result of your visit will be treated as confidential and use to fulfil your order and to create a more personalised experience. We do not pass on any details to third parties without your consent.

How to make an order and how it is processed

Once you have selected your order from the menu, you will be given the opportunity to submit your order by clicking on the “proceed to checkout” button. Please note it is important that you check the information that you enter and correct any errors before clicking on the “proceed to checkout” button since once you click on this, input errors cannot be corrected.

If at any time prior to you clicking on the “proceed to checkout” button, you decide that you do not wish to proceed with your order, you should close the application window.

On receipt of your order, we will begin processing your order and we will send you notification by email or SMS that your order has been received and that your order is being processed.

Where any payment you make is not authorised you will be returned to the previous page on the Website and we shall not be obliged to provide the services.

Please note that once you have made your order and your payment has been authorised you will not be able to amend or cancel your order on the website. Cancellation or Amendment to the order must be made by phoning the restaurant direct. Your initial payment will be cancelled and a new payment raised

Delivery times

Monday, Wednesday – Sunday : 17:30 – 22:30

Last order for delivery taken 30 minutes prior to closing time.

Delivery area

0- 3 miles of BR6 0DF – free delivery

BR8, BR7 – Additional £1.50 delivery charge

DA14, TN14, BR2 – Additional £2.00 delivery charge

Please note we cannot deliver to addresses more than a 5 mile radius away. Delivery is to one address only, if it is a venue there may be additional costs for parking etc which will be factored in as well. We are happy to discuss with you when placing your order.

We always aim to deliver orders as soon as possible. Bear in mind that we will be particularly busy at peak times, especially weekends, so please allow extra time for the preparation and delivery of your food.

After placing an order with us, you will receive an e-mail from us acknowledging that we have received your order.

We do NOT accept order cancellations by email / text message / messages via our website and / or the contact form. To cancel an order you have placed, you MUST call us on the number provided.

Please check your order thoroughly before accepting it.

We operate a zero violence tolerance policy, and will not accept any verbal or physical abuse to our staff or drivers. Assaults on our drivers, their vehicles, their belongings or Parkside Restaurant property will be reported to the authorities and where possible charges will be brought against the offender.

Parkside Restaurant will maintain a record of sales and deliveries containing the following information:

A list of the individual items delivered.

B. The delivery address.

C. The method of payment.

D. The name, address and telephone number of the person ordering the alcohol.

E. The date and time of the order and delivery

We reserve the right not to deliver:

– Outside our operating / delivery times
– Outside our delivery zone
– In dangerous weather / driving conditions
– To unregistered addresses and customers
– To customers we deem to have been rude to any of our staff, or customers who we deem to be a risk (i.e. non-payers, abusive, etc).
– To customers in public establishments, where that establishment is not a registered delivery address, or where we feel our delivery would conflict with, compromise or affect the operations of that establishment
– To a registered banned customer or addresses

Restaurants, menus & operating hours

       All menu prices are inclusive of VAT. Prices are subject to change and all food is subject to availability. Parkside Restaurant reserve the right to change their menu and prices anytime throughout the year without prior notice.
       For concerns regarding nut allergies or any other form of food allergy, we strongly advise customers to contact the restaurant directly for advice and information regarding content and ingredients before placing the order with Parkside Restaurant.
       Our opening hours / delivery times can be seen on our opening hours page. Orders placed with us can only be delivered within these times, unless prior arrangement has been made in writing.

Our goal is to provide the best food delivery service possible which includes an excellent reputation for on-time delivery i.e. delivering your order at the time we quote. Unfortunately things don’t always go to plan and factors, such as, weather, staff illness and traffic occasionally prevents us from achieving this.

Payment

We accept payment for orders via cash or debit / credit card. We do not accept cheques.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Parkside Restaurant reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.

Price and Payment

We accept payment for orders via cash or debit / credit card. We do not accept cheques.

Prices will be as quoted on this Website. These prices include VAT but may exclude delivery costs, which will be added to the total amount due (if you opt for delivery instead of collection), where applicable.

Payment for all orders must be by credit or debit card or in cash at the point of delivery to you. Our delivery drivers only carry up to £10 in change, payment must be in £ sterling.

A discount may apply to your order if you use a promotional code recognised by this Website and endorsed by us.

Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We reserve the right to refuse your offer should it be necessary. In the event of Parkside Restaurant needing to issue a refund we will endeavour to credit your account within 7 – 10 working days.

Disclaimer and Limitation

The Parkside Restaurant website and the materials therein are provided “as is”. Parkside Restaurant makes no representations or warranties, either express or implied, of any kind with respect to the website, their operations, contents, information, materials. Parkside Restaurant expressly disclaims all warranties, express or implied, of any kind with respect to the websites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that Parkside Restaurant, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the goldeninn.co.uk website. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

Links Policy

This website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that Parkside Restaurant is not responsible for the operation of or content located on or through any such website.

Copyright and Trademark Notice

This website is owned and operated by Parkside Restaurant. Unless otherwise specified, all materials and the managing of those materials appearing on this website are the sole property of Parkside Restaurant. All software used on the website is the sole property of Parkside Restaurant or those supplying the software. No materials from this website may be used in any form or by any means without Parkside Restaurant prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.